Support Programs
Are you getting the most from your equipment?
Preventive maintenance helps keep your equipment running efficiently. Unfortunately, production often takes priority over these procedures. Sooner or later, a lack of routine maintenance will cause machine downtime -- downtime that may occur when a hot job must go out ASAP.
Daetwyler R&D realizes the importance of both production and maintenance, and has support programs to help you keep running at peak performance without a large interruption to your production schedule.
Our support programs are available in various levels, including packaged services that include discounts on both labor and parts.
All program levels include 24x7 phone support and on-line service for software and application help.
Support Programs
DR&D offers support programs for:
- Collage Prepress Systems (*SUP)
- RTI units (*SUP)
- GRAVOSTAR HS engravers (*SMP)
- GRAVOSTAR D Engravers (*SMP)
- GRAVOSTAR 857 engravers (*SMP)
- M800 series and M850 engravers (*SMP)
*SUP – Software Upgrade program – Provides software and related document updates
*SMP – Scheduled Maintenance program – Provides preventive and engrave head maintenance
This is only a quick overview of the support programs we offer. Contact for the full story and pricing information for your equipment.